INSTRUCTIONS OF SUPPORT TO PURCHASE outside Spain

The following instructions will help you to complete the order form step-by-step:

1. Fill in all the paragraphs of the form. Please, revise all the information up to the total validation.
   
2. Write the quantity of dose that you want to buy. The price indicated includes shipping. Each order must have only one product. We cannot send orders together or reduce freights.
   
3. The prices are shown in euros and dollars. Your payment in Europe has to be done with euros and outside Europe with dollars
   
4. We can only accept payments via credit card but you can choose the form of sending your personal details and card information: Trough the internet banking procedures or direct to us by fax.
   
   
   1. Payment with Credit card with Internet banking procedures. (Take in mind that your card must be operative for Internet). The link is realized by a sure web of your own bank. The information of your credit card will not be filed. The sending of the information is encrypted and sure.
      
      Our Consumer Service Department will confirm to you by email, the receipt of your purchase and will report to you the details of the parcel and the date of departure. Depending on the country of destination the parcels are delayed between 1 and 4 weeks.
      
   2. Payment with Credit card sent by Fax. (Your payment information is neither transmitted by Internet nor saved in our systems.) (Take in mind that your card must be operative outside your country). You must print the form completed with your information, and ADD manually the INFORMATION OF YOUR CREDIT CARD and send it by fax to the following number: (+34 932 123 453).
      Our Consumer Service Department will confirm to you by email the receipt of your order. We will ask for your conformity to realize the charge to your credit card. Once we have your conformity by email, we will realize the charge to your card and (if it is correct) will inform you about the details of the parcel and the date of departure. Depending on the country of destination, the parcels are delayed between 1 and 4 weeks.